Responsible Gaming Statement

Promoting Safe, Fair, and Enjoyable Competitive Gaming

At BattleX Pro, we are committed to promoting a safe, fair, and enjoyable competitive gaming environment. While our tournaments are based on skill and are designed for entertainment, we also recognize the importance of responsible participation.

Our Commitments

1. Skill-Based Competition Only

  • All our tournaments are purely skill-based (BGMI, Free Fire, and other esports).
  • No games of chance or gambling activities are hosted on our platform.

2. Fair Play & Integrity

  • Cheating, hacking, or use of unauthorized tools is strictly prohibited.
  • Any participant found violating fair play rules will be disqualified.

3. Age Restrictions

  • Our platform is strictly for users 18 years and above.
  • By registering, you confirm that you meet the minimum age requirement.

4. Entry Fees & Rewards

  • We charge only a small entry fee to organize and manage tournaments.
  • Winners receive trophies, medals, or recognition rewards.
  • No cash gambling or betting is permitted.

5. Healthy Gaming Habits

  • Play in moderation and avoid excessive gaming.
  • Take regular breaks and maintain balance with studies, work, and personal life.

6. Grievance & Support

  • If you face any issues, disputes, or need help, please reach us at mdspeed625@gmail.com.
  • We are committed to resolving concerns fairly and quickly.

Disclaimer

BattleX Pro tournaments are not gambling platforms. They are esports competitions based on skill. Participation is voluntary, and players are encouraged to play responsibly.

Grievance Officer

For any complaints, disputes, or grievances related to our tournaments and platform, please contact our designated Grievance Officer:

Mr. Rahul Kumar

Designation: Chief Grievance Officer

Company: BattleX Pro Gaming Platform

Response Time: Within 24-48 hours
Working Hours: Monday to Sunday, 9:00 AM - 9:00 PM IST

Grievance Resolution Process

  1. Submit Complaint: Send detailed complaint to our Grievance Officer
  2. Acknowledgment: You will receive acknowledgment within 24 hours
  3. Investigation: We will investigate the matter thoroughly
  4. Resolution: Resolution will be provided within 7-15 working days
  5. Follow-up: We ensure proper follow-up until resolution

General Support

For general queries, technical support, or tournament information:

mdspeed625@gmail.com